Processing Time
– All orders are processed within 1 – 7 business days, depends on the availabilities and quantities.
– Large Amount or Custom Orders may take longer to process.
Shipping Methods
– We will be using local logistics company services for the parcel deliver.
– Parcel will be delivered within the duration according to their availabilities.
Shipping Rates
– Shipping rates are calculated based on the destination and the weight of the package, starting from RM 7.00.
– Free standard shipping on orders over RM 200 (domestic only).
International Shipping
– We are currently not accepting any international customers for the website at the moments, but feel free to contact us for inquires and arrangement.
– International customers are responsible for any customs duties or taxes.
Order Tracking
– Once your order is shipped, you will receive a tracking number via email.
– You can track your order through our website or the carrier’s tracking system.
Return Policy
– Please refer to our Terms and Conditions page for details on returns and exchanges.
Delivery Issues
– You can reach our customer support team via email at [email protected] or through our Contact Us page.
